We are a service-orientated company specializing in full turnkey business solutions, while offering a sincere appreciation for our clients and ensuring personalized customer service excellence at all times. “Bona” means “to understand” in Zulu, and this means that we take the time to understand our clients, their needs and their business requirements, ensuring that we are committed to going the extra mile for professional task completion.

Bona Business Solutions is the preferred one-stop shop for high quality business services. Our portfolio of offerings includes a variety of business solutions from corporate training, office and stationery supply, and conference coordination and management, to corporate catering, corporate gifting and corporate wear. In addition, we provide specialised recruitment services and cleaning services. Our aim is to be at the forefront of the business services industry, while providing our clients with innovative and tailor-made business solutions for their specific needs.

We believe in prompt and efficient service, and our unique combination of exceptional service delivery and industry experience is unsurpassed by our competitors. We are dedicated to building long term relationships with our clients, while delivering the very best in service and products. This places Bona Business Solutions at the forefront of our clients’ minds when choosing a business services partner. As a SETA approved establishment for training, we are committed to comply with industry specific statutory and regulatory requirements, and we have established an effective quality management system to support our values.

We set our performance management standards by the measurement of our customers’ satisfaction levels. Our team’s performance is monitored throughout our service delivery process, achievable goals are set, and systems are implemented to eliminate unnecessary errors or time delays. With easily accessible and well trained staff, we ensure that our clients receive individual advice, personalised attention, fast turnaround times, and the application of best practices on a continuous basis.

Bona Business Solutions aim to alleviate the stress felt by our clients when requiring high quality, effective and timeous business services and solutions. We ensure that our clients’ individual needs are met, through building long term, trusting and transparent client relationships.

Our customised business solutions are based on the premise that no two clients are the same, and all our services are provided  according to customer specifications to suit their personalised requirements. Our services are efficiently executed and delivered on time, thus adhering to our quality management system and ensuring peace of mind while delivering optimal results. Throughout our business, we ensure that our clients have access to high quality specified business solutions and services through a one stop shop, which may have not been available without our involvement

We are a company that is dedicated to giving back to the community, and we believe in, and support the development of disadvantaged and vulnerable communities. Bona Business Solutions actively supports the WWF and global environmental conservation initiatives. We also support Breadline Africa, a non-profit organisation that supplies converted shipping containers for poverty relief in Southern Africa.

Upon identifying a gap in the market for the delivery of professional corporate services and business solutions through one stop convenience at reasonable prices, Bona Business Solutions was founded. Our mission is to ensure the consistent delivery of our objectives, which include convenience, service excellence, timeous delivery, and competitive costs. At Bona Business Solutions we guarantee that our clients receive the very best service experience and products that the industry has to offer. We aim to constantly adapt and expand our capabilities to the ever-changing requirements of the business environment, we build long term relationships with both our internal and external stakeholders, and we value our clients’ best interest as our most important asset.

Value – We have a passion for creating value for all our clients through professional business services. It is our aim to maintain the highest appropriate standards, customer service delivery, and employee skills to deliver exceptional value at a fair price.

Integrity – We are committed to the highest level of integrity in every aspect of our business. Bona Business Solutions promotes business ethics and is dedicated to respecting, creating and maintaining trustworthy business relationships with our clients, business partners, and employees.

Sustainability – Our dedicated team operates within a system with procedures that guarantee the best possible financial, social and environmental performance for the business.